Last updated November 2026
Shipping, Returns & Refunds
We want you to love your purchase. If something isn't right, we're here to help.
Returns & exchanges
- Item must be unused and in original packaging with all tags intact.
- Returns are accepted within 7 days of delivery.
- Exchanges are accepted within 15 days of delivery.
- Customised, altered, or bridal pieces are not eligible for return.
- Sale items are final sale and cannot be returned or exchanged.
- Refunds will be processed to the original payment method.
Refunds
Once a return is received and inspected, refunds are issued to the original payment method within 5–7 working days.
Shipping
Orders are hand-packed and dispatched from Lucknow. Shipping charges, if any, are shown at checkout before you place your order. You can follow your parcel from the Track Order page.
Contact
Questions? Write to hello@eifacouture.com.
